
APIGEE Integration with Legacy Ecosystem
Our client, a leading enterprise delivering a comprehensive shopping experience in LATAM, sought to integrate APIGEE with their legacy systems to address challenges in process efficiency, workflow optimization, and system reliability. The goal was to create a seamless, scalable solution adaptable to their evolving business needs.
99.9%Â
Service availability for integrated system
95%Â
Optimized Workflow - minimized duplicate transaction errors
30%
Accelerating the speed of onboarding new customers.Â
A snapshot of our client's success
The Challenge
Limited options to onboard new products and support for multiple payment methods. | Limited integration with legacy system, resulting in fragmented operations. | Data synchronization with migrated customer data. |
The Solution
To modernize operations and enhance efficiency, we integrated APIGEE into the client's legacy system, providing a tailored solution for streamlined processes, optimized workflows, and improved system reliability.
Streamlined Processes:Â Standardized key functions, including onboarding, payment simulations, and transaction flows, to enhance consistency and simplify complexity.
Enhanced Architecture:Â Rebuilt system architecture using built-in adapters for seamless commerce logic integration and smoother data flow.
Technical Advancements:
Message Broker Technology:Â Ensured 100% system availability for uninterrupted service.
Retry Mechanisms:Â Handled failed requests to minimize operational disruptions.
High Availability Strategy:Â Achieved a 99.9% uptime for enhanced reliability.
Workflow Optimization:Â Created self-consistent workflows that reduced duplicate transaction errors by 95%, ensuring smooth and error-free operations.
The Impact
Increased Efficiency:Â Reduced customer onboarding time by 30%, accelerating activation and enhancing user experience.
Improved Flexibility:Â REST API-based calls enabled faster contract updates and simplified the addition of new products.
Enhanced Reliability:Â Fallback mechanisms ensured 100% message delivery reliability, eliminating data loss. Payment processing errors decreased by 50%, boosting transaction accuracy and customer trust.
Scalability for Growth:Â The upgraded system supports additional payment methods, transforming the legacy setup into a robust, future-ready enterprise ecosystem.
This transformation positioned the client for long-term success by optimizing performance, improving customer satisfaction, and enabling sustainable growth.