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APIGEE Integration with Legacy Ecosystem

Our client, a leading enterprise delivering a comprehensive shopping experience in LATAM, sought to integrate APIGEE with their legacy systems to address challenges in process efficiency, workflow optimization, and system reliability. The goal was to create a seamless, scalable solution adaptable to their evolving business needs.

99.9% 

Service availability for integrated system

95% 

Optimized Workflow - minimized duplicate transaction errors

30%

Accelerating the speed of onboarding new customers. 

A snapshot of our client's success

The Challenge



Limited options to onboard new products and support for multiple payment methods. 

Limited integration with legacy system, resulting in fragmented operations. 

Data synchronization with migrated customer data. 


The Solution

To modernize operations and enhance efficiency, we integrated APIGEE into the client's legacy system, providing a tailored solution for streamlined processes, optimized workflows, and improved system reliability.


  • Streamlined Processes: Standardized key functions, including onboarding, payment simulations, and transaction flows, to enhance consistency and simplify complexity.


  • Enhanced Architecture: Rebuilt system architecture using built-in adapters for seamless commerce logic integration and smoother data flow.


  • Technical Advancements:


    • Message Broker Technology: Ensured 100% system availability for uninterrupted service.

    • Retry Mechanisms: Handled failed requests to minimize operational disruptions.

    • High Availability Strategy: Achieved a 99.9% uptime for enhanced reliability.


  • Workflow Optimization: Created self-consistent workflows that reduced duplicate transaction errors by 95%, ensuring smooth and error-free operations.


The Impact


  • Increased Efficiency: Reduced customer onboarding time by 30%, accelerating activation and enhancing user experience.


  • Improved Flexibility: REST API-based calls enabled faster contract updates and simplified the addition of new products.


  • Enhanced Reliability: Fallback mechanisms ensured 100% message delivery reliability, eliminating data loss. Payment processing errors decreased by 50%, boosting transaction accuracy and customer trust.


  • Scalability for Growth: The upgraded system supports additional payment methods, transforming the legacy setup into a robust, future-ready enterprise ecosystem.


This transformation positioned the client for long-term success by optimizing performance, improving customer satisfaction, and enabling sustainable growth.

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