The Future of FinTech: Greater Financial Inclusion and Innovation
- arjunj2
- May 5
- 4 min read
Updated: May 19
Authored by - Vinay C

The Past of FinTech
FinTech, short for Financial Technology, has roots tracing back to the 1950s. This era saw the introduction of credit cards, marking the beginning of finance digitization. The 1960s and 1970s brought forth ATMs, electronic stock trading, and mainframe computers in banks. By the 1990s, online banking emerged, paving the way for today's FinTech landscape.
The Present of FinTech
In today's world, FinTech encompasses a broad spectrum of technologies. These include mobile banking, digital wallets, peer-to-peer (P2P) lending platforms, robo-advisors, InsurTech, and blockchain-based applications. Companies now leverage AI, big data, and cloud computing to offer more personalized and efficient financial services. Additionally, regulatory frameworks such as PSD2 in Europe and innovative sandboxes in various countries have accelerated FinTech innovation globally.
The Future of FinTech
IGT envisions a future where FinTech significantly contributes to greater financial inclusion.
Greater Financial Inclusion
Financial inclusion means making financial services accessible and affordable for all individuals and businesses. This is especially crucial for those underserved or excluded by traditional financial institutions.
In Simple Terms
It's about ensuring everyone can:
Open a bank account
Obtain loans or credit
Save money securely
Insure themselves and their assets
Make digital payments
Why It Matters
A substantial portion of the global population still lacks access to basic banking services. Financial inclusion helps:
Reduce poverty
Empower women and small businesses
Promote economic development
Create more equality in society
FinTech plays a vital role in driving financial inclusion through various channels:
Mobile banking
Digital wallets and UPI
Microloans and P2P lending platforms
Alternative credit scoring using mobile or social data
Low-cost remittances
When we talk about greater financial inclusion as the future of FinTech, we mean that FinTech continues to break down barriers to finance for the masses.
Decentralized Finance (DeFi)
Decentralized Finance, or DeFi, refers to a financial ecosystem built on blockchain technology that eliminates the need for traditional banks or intermediaries.
In Simple Terms
DeFi essentially creates a banking system on the internet. Anyone can participate without needing a bank. Instead of trusting a bank or financial institution, you place your trust in code (smart contracts) on a blockchain (usually Ethereum).
How It Works
Smart Contracts: These are self-executing contracts with predetermined rules written in code. Once conditions are met, the contract operates automatically.
Blockchain: A decentralized ledger that records all transactions publicly and immutably.
Tokens/Cryptocurrencies: Used as value and fuel within DeFi platforms.
Benefits
Accessible to anyone with internet access
Transparent and programmable
No middlemen, resulting in lower fees
Operates 24/7 globally
Challenges
Vulnerability to smart contract bugs or hacks
Regulatory uncertainty
Volatility and lack of consumer protection
Embedded Finance
Embedded finance integrates financial services like payments, lending, insurance, or banking directly into non-financial platforms. This means users don't need to navigate away from their usual apps for financial transactions.
Why It’s Growing
Integrating finance into everyday experiences helps:
Create a smoother and faster user experience
Increase conversion rates and customer loyalty
Enable non-financial companies to explore new revenue streams
Hyper-Personalization through AI
Hyper-personalization through AI involves using advanced technologies to deliver custom products and services tailored to individual users in real-time.
How It Works
AI analyzes data such as:
Transaction history
Browsing behavior
Spending habits
Social media activity
Geolocation
Device usage
From this data, it predicts what customers want or need, providing tailored services on cue.
Examples in FinTech
Personalized investment advice via robo-advisors
Real-time fraud alerts based on spending behavior
Smart budgeting tools that learn from your expenses
Loan or insurance offers based on financial behavior
Customized banking app dashboards
Benefits
Improved user experience
Higher customer engagement and retention
Increased conversion rates
Competitive advantage
Challenges
However, challenges remain:
Requires extensive clean, structured data
Privacy and data security concerns
Strong ethical boundaries needed to prevent misuse
In summary, enhanced cybersecurity and biometric authentication will remain essential. Furthermore, the fusion of FinTech with other sectors like HealthTech and EdTech will foster new synergies.
Current and Upcoming Trends
Some of the current and emerging trends in FinTech include:
Artificial Intelligence and Machine Learning for fraud detection, credit scoring, and personalization
Blockchain and Cryptocurrency for transparent and decentralized financial transactions
Open Banking and APIs to foster interoperability and customer empowerment
Buy Now Pay Later (BNPL) services
‘RegTech’ solutions for compliance automation
IGT’s Position as an Offshore FinTech Solutions Provider
IGT boasts extensive expertise in banking, insurance, investment, and payments. They are well-versed in cybersecurity and data protection measures and understand international regulatory compliance standards like GDPR and PCI-DSS. Their workforce excels in modern technologies, including AI/ML, cloud computing, and mobile development. IGT's certifications, such as ISO 27001, demonstrate their commitment to quality and innovation.
At IGT, we are fully equipped to advance rapidly in the FinTech sector. We are dedicated to providing top-quality services to our clients!




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