Robotic Process Automation (RPA)

Robotic process automation (RPA) is the use of software with artificial intelligence (AI) and machine learning capabilities to manage high-volume, actionable tasks that may have previously required humans to perform. These tasks can include queries, computations and management of records and transactions. RPA technology consists of software robots that can mimic a human worker. RPA bots can log into applications, enter data, calculate and complete tasks assigned and provide actionable information as desired by the user.

To sum things up, here’s what a RPA software can do for you:

  • Perform multi-layered repetitive, organized transactions processes

  • Energize processes and operations exponentially in your company

  • Interact with and update multiple applications simultaneously to regulate information

  • Evaluate the complex data derived that is difficult for humans to understand

  • Perform swift and accurate computations


What distinguishes RPA from traditional IT automation is the ability of the RPA software to be flexible and adaptable to the changing environment and experiences. RPA software has been trained to capture and interpret the actions of specific processes in existing software applications.  RPA can also modify data information, generate responses and complement new actions.  It has the ability to communicate with multiple channels, trigger responses, initiate new actions and communicate with other systems separately.

Introducing RPA processes into your business can be difficult and working with an experienced company is essential to make sure the objectives are met. IGT’s RPA Advisory Services can support you with the challenges. Our experienced RPA engineers and business professionals bring in a unique mix of expertise and an incredible depth of knowledge in RPA automation to help you implement this in your business.