Robotic process automation (RPA) is the use of software with artificial intelligence (AI) and machine learning capabilities to handle high-volume, repeatable tasks that previously required humans to perform. These tasks can include queries, calculations and maintenance of records and transactions. RPA technology consists of software robots (bots) that can mimic a human worker. RPA bots can log into applications, enter data, calculate and complete tasks and then log out.
To sum things up, here’s what a RPA software can do for you:
Perform repetitive, structured transactions processes
Scale up operations and processes rapidly in your company
Interact with and update multiple applications in a transactional manner to keep everything in sync
Validate data in places that are complex for people to understand
Perform calculations faster than humans
What distinguishes RPA from traditional IT automation is the ability of the RPA software to be aware and adapt to changing circumstances, exceptions and new situations. Once RPA software has been trained to capture and interpret the actions of specific processes in existing software applications, it can then manipulate data, trigger responses, initiate new actions and communicate with other systems autonomously.
Introducing RPA processes into your business could be a huge challenge. Working with an experienced company is essential to make sure the transition is smooth. IGT’s RPA Advisory Services can support you with the challenges. Our experienced RPA engineers and business professionals bring in a unique mix of expertise and an incredible depth of knowledge in RPA to help you implement a RPA process in your business.